At Transcend, we work with B2B and e-commerce brands to help lift their personalization efforts by focusing on three core elements:Data discovery,Automated decision making, andContent distribution.
We help source a diverse range of data and signals that will help provide a meaningful insight about our clients’ customers.
By using customer data platforms, we help define the probability of customer engagement when presented with certain content or stimulus.
Automated decision making
With such voluminous data and the demand to engage with insights in real-time, we apply automated decision making capabilities, and helps brands are able to leverage machine learning for instant decisioning.
Omnichannel messaging in service empowers agents to send and receive case messages from multiple messaging platforms, such as SMS, WhatsApp and Facebook.
Personalization at scale
We then plan the distribution of personalised content. We help roll out specific ads depending on engagement with content and visits to certain websites to warm users and prospects.
Digital marketing offers a long list of exciting ways of delivering a personalized experience. Brands must make sure they keep their eyes and ears open for every opportunity, small or big, to deliver the special experience to their valued customers.
Every channel including social media marketing, influencer marketing, content marketing, SEO and SEM, and others, offer tremendous personalization opportunities to engage, promote, and retain customers.
I came to Transcend Digital looking for help to build a simple MVP for my startup Neurun. What I found was a team that has the excitement to build the MVP, the knowledge to build out the tech infrastructure needed to quickly scale, and the commitment to be a tech partner in the journey to make the long term vision of the company a reality. One major highlight in our journey so far together was getting our tech featured in Forbes and a few days later being 1 of 10 companies selected ( out of 300 international sport tech startups) to join Adidas’s global accelerator in Paris in 2019.
Cade Netscher | Neurun CEO
Transcend’s flexibility to find resources and build a team that fits my vision and work culture was incredible. I trusted them to build an effective technical team for me and Transcend delivered as promised.
Saravana Sivasankaran | Marlo CEO
Working with Transcend Digital has allowed our operations team at Markett to turn our ideas into a functional product. The Transcend Digital team has been a joy to work with and learn from. I would highly recommend their services to any rapidly growing company looking to outsource their development operations and bring products to life.
Sami Bernstein | Markett CMO
Transcend Digital has been more than a developemnt resource for us, they are our partners. They go above and beyond for the product and consistency impress me with their thought process and ability to remain lean. They were exactly what we needed for our early stage company and I continue to work with them as we transition into our growth phase.
Ryan Botwinick | Fyxt CEO
"Digital transformation across a diverse portfolio of clients